When you make a contract with a major mobile carrier (AU, SoftBank, Docomo), necessary documents which you need to take to a mobile carrier shop differs depending on whether your payment method is

  • direct debit or
  • credit card payment

If you pay by direct debit

Things you need to take to a mobile carrier shop are

  • Passport
  • Resident card
  • Bank documents which tell you the account holder and account number
Passport
  • Your face photo, name, date of birth and present address must be put on your passport
  • Your passport must be within expiry
Resident Card
  • Your face photo, name, date of birth and present address must be put on your resident card<
  • Your resident card must be within expiry<
  • If your resident status is disqualified, you can’t apply
  • If you make 2 year contract with new mobile purchasing, the rest of your stay must remain 24 to 28 days at least at the time you make a contract.
Bank Documents
  • Passbook
  • Cash card
  • Bank stamp (which you registered when you opened savings account in a bank)

Credit card payment

Things you need to take to a mobile carrier shop are

  • Passport
  • Resident card
  • Credit Card

Available international credit cards are Visa, MasterCard International, Diners Club International, American Express

Things you pay attention to

When you do cancellation procedure of your mobile plan, your visa status must be the same one as you made a contract. For example, your cancellation offer will not be accepted if your visa status changed into a tourist visa when cancellation although you made a contract with student visa,

Things you pay attention to

When you do cancellation procedure of your mobile plan, your visa status must be the same as you made a contract. For example, your cancellation offer will not be accepted if your visa status changed into a tourist visa at the time of cancellation although you made a contract with student visa.

More concretely, your student visa has expired and go back to your country without cancellation of your mobile while you were in Japan and when you came back to Japan again a couple of months later with a tourist visa after going back to your country, your cancellation offer will be turned down by a mobile carrier.

In this case, you have to identify yourself that both tourist visa and student visa have been held by you. It is really troublesome to prepare identification materials which convince a mobile carrier with reasonable explanation.

Although your cancellation offer has been turned away by a mobile carrier, if your cancellation procedure hasn’t completed yet, you are regarded as still active contractee.

If you leave this situation behind for long time without payment, you will be on a blacklist and it spreads your information around other mobile carriers all at once.

Then it becomes very difficult for you to make a contract with a mobile carrier in Japan. So do not take Japanese mobile without cancellation back to your country after the expiry of visa status. You must cancel a contract until before you go back to your country.

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