When you are about to write your, “Personal Number”which you are issued on your MN card on a certificate or a document, you might be really in trouble. Especailly, MN card nowadays is the lifeline to support your living in terms of receving a special benefit from the government. I am going to introduce those who lost your MN card about how to have your card re-issued by the municipal office.

If you newly apply for your MN card, you just read the following article.

How to apply for MY NUMBER

You need the “Notification Card” to have you MN card re-issued by the municipal office

This is “Notification Card” that will be sent to your address if your resident registration has done.

“Notification card” that notifies you to apply for the MN card will be abolished on May 25th this year. After it is abolished, issuance and re-issuance and procedure for the content change cannot be appied or accepted. If you need MN card, you need to rush to apply for this as soon as you can.

Things you need to do for re-issuance of your Notification card

When you lost somewhere in your house

Things to do

Submit a lost report to the window of MN seciton in the municipality offce where you belong to (live in).

Things you need

  • Lost report, “通知カード紛失届”, which you can get the form in the municipal office
  • Re-issuance Application of Notification Card, “通知カード再交付申請書” , which you can get the form in the municipal office
  • Your ID
  • Re-issuance fee,”再発行手数料”, (500 yen)
How to read English
通知カード紛失届 Tūchikādo Funshitu Todoke Lost report
通知カード再交付申請書 Tūchikādo Saikōfu Shinseisho Re-issuance Application of Notification Card
再発行手数料 Saihakkou Tesūryou Re-issuance fee

Your MN card got stolen somewhere while you were out

Things to do

  • Submit a lost property report to the police department
  • Take a note of the receipt number of a lost property report
  • Submit lost report and Re-issuance Application of Notification Card to a municipal office where you belong to.

Things you need

  • The receipt number of a lost property report, “遺失届受理番号” to the police department
  • Lost report, “通知カード紛失届”, which you can get the form in the municipal office
  • Re-issuance Application of Notification Card ,”通知カード再発行申請書” which you can get the form in the municipal office
  • Your ID
  • Re-issuance fee, “再発行手数料” (500 yen)
How to read English
遺失届受理番号 Ishitsutodoke Juribangou The receipt number of a lost property report
通知カード紛失届 Tūchikādo Funshitu Todoke Lost report
通知カード再交付申請書 Tūchikādo Saikōfu Shinseisho Re-issuance Application of Notification Card
再発行手数料 Saihakkou Tesūryou Re-issuance fee

Things you need to do for re-issuance of your MN card

If you lost your MN card, it would take 3 to 4 weeks until the municipal office re-issue your MN card. Please refer to the following process to go through the procedure.

Regardless of where you lost it

suspention of use

Things to do

  • Requst temporary suspention of use to the MN card call center
  • Submit your lost property report to the police department
  • Take a note of the receipt number of a lost property report
  • Submit lost report and Re-issuance Application of Notification Card to a municipal office where you belong to.

Things you need

  • The receipt number of a lost property report, “遺失届受理番号” to the police department
  • Lost report, “通知カード紛失届”, which you can get the form in the municipal office
  • Re-issuance Application of Notification Card, “通知カード再交付申請書”, which you can get the form in the municipal office
  • Your ID
  • Re-issuance fee, “再発行手数料” (500 yen)
How to read English
遺失届受理番号 Ishitsutodoke Juribangou The receipt number of a lost property report
通知カード紛失届 Tūchikādo Funshitu Todoke Lost report
通知カード再交付申請書 Tūchikādo Saikōfu Shinseisho Re-issuance Application of Notification Card
再発行手数料 Saihakkou Tesūryou Re-issuance fee

MN card call center phone number

0570-783-578

Ordinary day, from 8:30 a.m.to 10:00 p.m.

Saturday, Sunday and Holiday, from 9:30 a.m.to 5:30 p.m

MN card general call center phone number (toll free)

0120-95-0178

Ordinary day, from 8:30 a.m.to 8:00 p.m.

Saturday, Sunday and Holiday, from 9:30 a.m.to 5:30 p.m

If you want to know your MN number during the application of re-issuancew

If you really want to know your MN number during the applicaiton of re-issuance, you just get your residence certificate from the municipal office. If you request to put your MN number on your resident certificate, the municipal office will issue your resident certificate with your MN number.

Documents and certificates that you need to fix when your MN number changes

If you lost your MN card or your notification card, your personal number wouldn’t change in principle. However, if abuse of your MN number by someone can be assumed and your MN number changes by your request or by the privilege of the head of the municipality, you need to change you MN number (personal number) registered on the following documents and certificates

The documents related to employers

  • Resident income tax return
  • Consumption tax final return

The documents related to employees and clients

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